Privacy Policy

Sellernaut is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Amazon PPC automation platform.

1. Information We Collect

Personal Information

When you create an account, we collect:

• Account Information: Name, email address, and password
• Payment Information: Credit card details and billing address (processed securely through Stripe)
• Contact Information: Email address for service communications

Amazon Account Data

When you connect your Amazon accounts, we collect:

• Seller Central Data: Product catalog, inventory, sales data, and ACoS metrics
• Advertising Data: Campaign structures, keywords, bids, performance metrics, ad spend, and ROAS

Usage and Technical Information

• Log Data: IP address, browser type, pages visited, and timestamps
• Device Information: Device type and unique identifiers
• Cookies: We use cookies to enhance your experience and analyze usage

2. How We Use Your Information

Service Delivery

• Campaign Automation: To perform automated bid optimization, keyword harvesting, and budget management
• Performance Analysis: To analyze campaign data and generate optimization recommendations
• Dashboard and Reporting: To display real-time metrics and performance reports
• Email Notifications: To send performance alerts and weekly reports

Account Management

• Authentication: To create and manage your account
• Billing: To process payments and manage subscriptions
• Support: To respond to inquiries and provide assistance

Platform Improvement

• Analytics: To understand usage patterns and improve features
• Testing: To evaluate new features before release

3. How We Share Your Information

We do not sell your personal information. We share information only with:

• Service Providers: AWS (hosting), Stripe (payments), Resend (emails), and Amazon APIs
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition

4. Data Security

We implement industry-standard security measures:

• Encryption: SSL/TLS for data transmission, AES-256 for stored credentials
• Access Controls: Role-based access and need-to-know principles
• Monitoring: Regular security audits and breach monitoring

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting [email protected].

6. Your Privacy Rights

Depending on your location, you may have rights to:

• Access: Request a copy of your personal information
• Correction: Update inaccurate information
• Deletion: Request deletion of your data
• Objection: Object to certain processing activities
• Portability: Receive your data in a portable format

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for authentication and security
• Performance Cookies: To understand platform usage
• Functional Cookies: To remember your preferences

You can control cookies through your browser settings, though disabling certain cookies may limit functionality.

8. Third-Party Services

Sellernaut integrates with Amazon, Stripe, and Resend. Your use of these services is subject to their respective privacy policies. We are not responsible for their data practices.

9. Children's Privacy

Sellernaut is not intended for individuals under 18. We do not knowingly collect information from children.

10. International Data Transfers

Your information may be transferred to and processed in the United States. By using Sellernaut, you consent to this transfer.

11. California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale (note: we do not sell data)
• Right to non-discrimination

12. European Privacy Rights (GDPR)

EEA, UK, and Swiss residents have additional rights under GDPR including:

• Right to lodge a complaint with your data protection authority
• Right to data portability
• Right to object to automated decision-making

For GDPR inquiries, contact our Data Protection Officer at [email protected].

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email and by posting the updated policy on our website.

14. Contact Us

For privacy-related questions or requests:

Email: [email protected]
Support: [email protected]
Website: https://sellernaut.com